In June, we'll have a full crew again for the first time in a LONG time.
We hired a new Desktop Support staff member, and an OS/phone staff member.
Both start in June, and we're super excited to have them here!
Not having a "face" for our department for the Service Request Desk (SRD) has been particularly problematic. I have a great hope that our new employee will come in with some real energy and revolutionize the way we serve the campus! With our powers combined, we'll get the list to a manageable number, and blow the sox off of campus members as we provide the highest level of service ever.
So yeah, we still have to train/acclimate them to WOU, but I don't think that's gonna take long.
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